Basketball NSW moves to new online system for competition and membership management

4th September 2017 News

This October, Basketball NSW in conjunction with Basketball Australia will launch the next evolution of basketball’s online platform program, called The Basketball Network (TBN).

TBN is a whole of sport technology solution, which will truly revolutionise the sport of basketball by streamlining and simplifying the day-to-day tasks associated with running a basketball association.

TBN is powered by SportsTG through their next generation solution TG Platform and customised to basketball’s unique requirements. TG Platform has been built using the foundation of Salesforce, the world’s number one customer relationship management (CRM) platform. Whilst harnessing the power of Salesforce, SportsTG have then built stunning sports solutions including competition management capabilities, Courtside scoring, and GameDay app within the Heroku environment.

“BNSW are looking forward to the transition to The Basketball Network integrated solution powered by SportsTG. Our members will benefit greatly from the first three modules of TBN. Our Associations will be able to better communicate with their members and automate competition management and an electronic score sheet. Future modules, we will be able to create a unique member experience and engagement, allowing our members to receive communications based on their individual choices and interests. We have further invested in a new support role on the ground in Sydney. The role is full time and available for all our affiliated member associations across NSW” added Maria Nordstrom, the CEO of Basketball NSW.

The TBN platform is a free** online solution that is only available to associations that are affiliated with Basketball NSW. The new platform will consist of a number of modules, and these include membership management, competition management, communicator, website, Courtside (electronic score sheet) and Aussie Hoops management system.

Some of TBN’s key features include:

• Responsive design for different devices for both the participant and administrator
• Fuzzy matching where data is cleaned on the go
• User centric a 360-degree view of a person’s interaction with basketball
• Dynamic searching where administrators will have the ability to search across multiple elements of the system
• Robust communication tools
• Customised view where the system will recognise each administrator’s preferential views and recent activity and much more

Basketball NSW will work with associations to ensure that the Basketball Network is ready for roll-out starting in October this year.

TBN Training Schedule
October 16-18, 2017 – at Bankstown Basketball Stadium
October 21-22, 2017 – at Lake Ainsworth Sport and Recreation Centre, Pacific Parade, Lennox Head, 2748 
October 28-29, 2017 – at Panthers Bathurst, 132 Piper Street Bathurst, NSW 2795
November 4-5, 2017 – at Armidale PLC – AAC venue, 5 Duval Street, Armidale, NSW 2350
November 18-19, 2017 – at Griffith Leagues Club, 2 Bridge Road, Griffith, NSW 2680
November 25-26, 2017 – at Port Macquarie Indoor Stadiu, Hastings River Dr & Hibbard Dr, Port Macquarie NSW 2444
December 2-3, 2017 – at Goulburn Soldiers Club, 15 Market Street, Goulburn, NSW 2580

To register your attendance to one of the TBN training sessions, please click here.

Key Project Milestones:
1) Associations using SportZman for the management of membership and competitions will need to transition across to TBN by 15th December 2017.

2) Associations using the SportsTG legacy system (FSP Manager) will need to switch over to the new system at the start of their next competition season (or earlier) but will need to be completed prior to 30th April 2018.

In addition to this, Basketball NSW will conduct regular free webinars, will have hot desks at BNSW selected events during 2018, over the phone support and a learning and knowledge base which will be accessible and available 24/7.

** A standard 3.9% transaction fee is applicable to any purchase paid for online through TBN (PayPal or Credit Card). TBN operates under an inclusive payment model, this is to ensure our sports compliance with the introduction of the Competition and Consumer Amendment (Payment Surcharges) ACT 2016.

For more information, associations can contact: Ash Albury, Digital and Database Coordinator 02 8765 8555 or via email [email protected]