Domestic orders will be sent via Australia Post trackable satchels, larger orders will be packed in boxes.
If you have any questions about your order, products or stock please email firstname.lastname@example.org
OUR RETURNS POLICY
Basketball NSW will provide a refund or replacement product in the following circumstances only:
- a product becomes defective through no fault of the customer;
- a product is not fit for its stated purpose;
- a product does not match the description or sample;
- a product has defects that were not obvious;
- a product is not safe;
- a product ordered by the customer is no longer available; or
- the person or organisation billed did not originate the charge due to fraudulent use of credit cards or other such circumstances.
BNSW Returns and Refund Policy